Privacy Policy
The information voluntarily provided by users of this website is used by medisareurope.com in order to enable direct and effective communication, respond to specific inquiries, and process and fulfill orders.
The information collected through the website is used to:
- monitor website traffic
- understand customer needs
- improve services and transactions
medisareurope.com does not share email addresses or any personal data with third parties.
What Personal Data We Collect
We may ask you to provide certain personal data in order to deliver our products or services. This may include:
- Contact details (name, email, phone number, postal address, billing address)
- Account information (username, password, user ID)
- Preferences (marketing preferences, cookies settings)
During your interaction with our website, certain data is collected automatically, such as:
- Cookies
- IP address
- Browser type and version
- Referrer data
- Web beacons and tags
How and Why We Use Your Data
We use your data to:
- manage customer relationships
- respond to inquiries
- send updates, offers, and information about products/services
- provide customer support
- resolve issues
We may contact you via:
- phone
- SMS
- postal mail
- push notifications
We also use your data to:
- improve user experience
- personalize content and offers
- provide location-based services
How You Can Control Your Data
You can review and update your personal information by logging into your account.
If you do not have access to your account, you can contact us to:
- request access to your data
- update or correct your information
Upon request, we will deactivate your account and remove your personal data, in accordance with applicable laws.
Do We Share Your Data?
We do not sell your personal data to third parties.
We may share your data only when necessary:
- with company staff
- with trusted partners providing services on our behalf
These parties may contact you only when required for service execution.
We may also share anonymized data for research purposes.
All data is processed in compliance with Greek and EU data protection laws.
Data Retention
We retain your data:
- as long as your account is active
- as needed for customer support
- as required by legal obligations
Even after account closure, data may be retained for:
- legal compliance
- fraud prevention
- enforcement of terms
Cookies
This website uses cookies to enhance user experience.
Cookies are small text files stored on your device for:
- recognizing your browser
- saving preferences
Examples:
- Comment cookies (stored for 1 year)
- Session cookies (deleted when browser closes)
- Login cookies (2 days or 2 weeks if “Remember Me” is selected)
- Display preference cookies (1 year)
You can disable cookies, but some features may not function properly.